
Meet Ellie, our dedicated Chief Operating Officer who has been a key part of our optometry practice for the past eight years. She started as an Optometric Technician right after high school and worked her way up to this position. With a passion for eye care and a knack for leadership, Ellie ensures the practices run smoothly and efficiently while consistently delivering high-quality patient care. She is not only passionate about eye care but also has a keen interest in marketing and social media to ensure our practice stays connected and engaged with our community. Be sure to follow Cincinnati Vision Group on Instagram and Facebook for the latest updates, eye health tips, and more! Ellie is a dedicated mentor and leader and values the relationships and bonds formed with coworkers, fostering a supportive and collaborative work environment. Outside of work, Ellie finds joy in cooking, traveling/exploring the outdoors, and attending concerts with family and friends.
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Meet Alexis, our Regional Manager/Community Outreach Liaison. With her prior experience in customer service and management, Alexis was eager to leverage her expertise in a new career opportunity. She has been an integral part of our practice for three years, initially starting as an Optometric Technician. Alexis values the educational opportunities related to eye health that her current role offers. Alexis has always been dedicated to assisting others, and her position allows her to engage with patients personally. She is committed to ensuring that each patient has an exceptional experience and finds fulfillment in providing personalized assistance with contact lens trainings and expanding her knowledge of scleral lenses. Outside of work, Alexis enjoys spending quality time with her family, engaging in outdoor activities, and honing her photography skills.
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Meet Lilly, the Office Manager at our Eastgate location. Before stepping into management, Lilly worked as an optometric technician for four years, developing a strong foundation in the day-to-day workings of patient care and clinical operations. Her interest in eye health began at a young age when she started wearing glasses and found herself fascinated by why she couldn’t see clearly. That curiosity turned into a lifelong interest in the science of vision, and today, she continues to expand her knowledge—especially when it comes to learning about new ocular diseases and advancements in optometry. Lilly is known for her approachable leadership, attention to detail, and dedication to creating a welcoming, efficient environment for both patients and staff. She’s proud to be part of the Eastgate team and is passionate about helping patients feel informed, cared for, and confident in their eye health. Outside of work, Lilly enjoys a well-balanced lifestyle filled with creativity and the outdoors. She loves attending live music events, hiking, fishing, gardening, and is always working to perfect her sourdough bread baking skills.
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As our dedicated office manager at Liberty, Jenniffer leverages over two decades of experience in the eye care industry. Transitioning from a technician role after relocating from Florida, she has demonstrated progressive advancement to her current leadership position. Jenniffer maintains a keen focus on technological advancements within the field, contributing to the practice's patient-centric philosophy. Her dedication to ensuring optimal patient care and prioritizing individual needs is paramount. In her personal time, Jenniffer enjoys reading and spending quality time with family and their dog.
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Jane is a dedicated Billing Specialist with 3 years of experience in healthcare billing, specializing in Optometry. At Cincinnati Vision Group she manages patient accounts, processes insurance claims, and ensures accurate billing for a wide range of eye care services, from routine eye exams to specialized treatments. With a strong understanding of insurance protocols, CPT/ICD coding, and medical billing software, Jane ensures that every claim is processed efficiently, minimizing errors and maximizing reimbursement. Jane is committed to maintaining a high level of patient satisfaction by addressing any billing inquires promptly and professionally. When not at work, Jane enjoys traveling, hiking, and spending time with her family.
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Meet Sarah, our newly promoted Kenwood Office Manager. She has been an integral part of Cincinnati Vision Group’s practice for the last 3 years, initially starting as an optometric technician. Sarah is dedicated to delivering high quality eye care, fostering meaningful relationships, and ensuring a lifetime of exceptional vision and eye health.
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Jami brings more than twenty years of managerial experience to Cincinnati Vision Group. After having studied abroad in Germany, she launched her storied career as a multi-lingual intern for the Walt Disney Company while still studying political science at the University of Wisconsin. Jami first broke into healthcare working in medical systems IT before discovering she had a particular acumen for patient care. She has experience with a wide array of medical specialties including orthopedics, oncology/hematology, and family medicine, along with seven years experience in vision care including both ophthalmology and optometry. With personal core values of integrity, honesty, empathy and respect inspired by her background working with a diverse variety of cultures and backgrounds, Jami proudly leads her team to the highest levels of patient care achievable.
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